how does TelyRx work?

TelyRx is a pharmacy that believes getting the medication you need should be convenient, fast, and affordable. We remove unnecessary barriers and make everyday medicines accessible—allowing you to get a prescription and your medication in one place.

Whether you're too busy for a doctor's visit, have limited access to a pharmacy, or need medication while traveling, we make it simple to get a prescription, doctor's notes, or emotional support animal (ESA) letters—all online.

1. You Choose & Request Your Prescription

Request Your Prescription

Finding the right medication is easy. Simply search by medication name or condition and choose:

The dosage and quantity you need.
Whether you want to use our optional auto-refill service for future prescriptions (if the doctor prescribes refills).
Your preferred shipping method.

Before proceeding, you’ll review a short set of statements related to your condition that you must agree under oath (the “H&P Certification”). This information helps the independent doctor make an informed prescribing decision.

The H&P Certification, along with basic demographic information (such as weight, height, and sex), provides your doctor with the details needed to review your request – nothing more, nothing less.

The same, easy process applies to doctor’s notes and ESA letters. No unnecessary questions, no invasive forms. Unlike other companies, we don’t sell your data or share it with insurance companies. Your privacy is our priority.

2. Doctors Review and Make a Prescribing Decision

We Dispense and Deliver

Your H&P Certification and demographic information are then securely sent to a licensed doctor in your state for review. If the doctor needs additional information, they may message you through the secure patient portal.

At checkout, only a hold is placed on your credit card. This includes the $22 provider fee for the virtual visit, but you'll only be charged if your prescription or note request is approved.

If the doctor approves your prescription, TelyRx will fill your medication and ship it directly to you – no insurance required.

Similarly, if a licensed mental health provider approves your request for an ESA letter or doctor’s note, it will be delivered quickly via email.

3. We Deliver Your Medication

Your Medication Quickly and Discreetly

Your prescription is sent to one of our licensed pharmacies, where our pharmacists fill it with FDA-approved brand name or generic medications sourced from FDA-approved, licensed U.S. wholesalers and manufacturers. Our U.S.-centric supply chain ensures safety—you will never receive compounded medications from TelyRx.

We only dispense FDA-approved medications—either brand name or generic—sourced exclusively from FDA-approved and licensed U.S. wholesalers and manufacturers. This ensures the highest quality standards are maintained from production to delivery. Unlike some providers, we do not import medications or use offshore suppliers, eliminating unnecessary risk to patients.

At TelyRx, patient safety is our top priority. That’s why we maintain a fully U.S.-centric supply chain and do not provide compounded medications. Every product you receive is traceable, regulated, and approved, giving you confidence in both your treatment and your provider.

Why TelyRx?

We're redefining healthcare convenience by eliminating the frustrations of routine doctor visits and repeated pharmacy trips. No second-guessing, no long waits, no pre-authorizations, and no insurance company denials.

No Insurance? No Problem. – TelyRx offers transparent, direct-to-consumer pricing with no hidden fees.
Fast & Hassle-Free. – Skip waiting rooms and long pharmacy lines.
Travel-Friendly. – Get meds delivered anywhere in the U.S., including hotels and conferences.
Private & Secure. – We only collect the information needed for providers to approve your prescription.
Live in a Rural Area? – No need to drive miles for a pharmacy—we deliver straight to you.
Doctor's Notes & ESA Letters. – Quick and easy approvals, delivered via email.

At TelyRx, healthcare is on your terms—you're in control. Affordable, accessible, and stress-free.
Ready to get started? Find your medication now.

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FAQs About TelyRx

What is TelyRx and how does it work?

TelyRx.com is a digital platform that connects you with a provider allowing you to seek a prescription for medications via telehealth. Once you receive a prescription and the order is processed, TelyRx pharmacy delivers your medications directly to your doorstep through mail or courier services.

How does the online ordering process work?

Ordering from TelyRx is quick and easy. You should be able to get what you want in three clicks. Search for medications by name or condition, select the medicine you are interested in with the dosage and quantity. In one click, your consultation information is submitted to a provider for review and prescription, if appropriate.

Is it safe to order medication online?

Reputable pharmacies like TelyRx prioritize safety and adhere to strict quality standards. We connect you with a licensed healthcare professional to help you get a valid prescription. We verify the prescription and provider before we ship prescription medications. To minimize risk, we carry only non-controlled substances. Additionally, we have encrypted payment systems and maintain your privacy by protecting your personal information.

How long does it take to receive my order?

The delivery time will vary based on the shipping method you choose. We can get it there as soon as next day depending on when your order is placed. We provide an estimated delivery time frame during the checkout process.

How do I get prescribed a medication if my doctor is not in the TelyRx system?

TelyRx offers a quick and easy way to obtain a prescription by using telehealth. Your doctor doesn't need to be in the TelyRx system. The providers who use our site review the information that you certify is accurate, and then, relying on that information write a prescription for medicine that helps with what you're going through, if they deem it appropriate to do so in their professional judgement.

How do I contact TelyRx?

You can call us at 813-336-6619 or toll free 800-878-1660. You can also reach us through our support form. We look forward to hearing from you!

How does TelyRx get their medications?

TelyRx works with leading manufacturers and licensed wholesale distributors in the United States to ensure the best and safest products are obtained for the patients we serve. This is the same way your local drug store gets its medications.

Does TelyRx accept my health insurance?

All prescriptions fulfilled by TelyRx are processed without health insurance. This allows for the smoothest process and the quickest delivery. No insurance, no hassle! This also enhances privacy – no explanation of benefits sent to your house, so your spouse, kids, or parents don't stumble across it in the mail. Even better, no information about your condition is shared with the insurance companies. When insurance companies get information, they can use it to charge you higher insurance rates.

Is it possible to speak with a pharmacist for medication – related questions?

We have licensed pharmacists available for you to consult with after you receive your medicine. You will receive extensive information with your package, but if after you review it you still have additional questions, they can help.

Does TelyRx offer a 24/7 assistance option?

TelyRx can accept calls 24/7 through our corporate phone number. Calls after business hours may be returned the next day. The number to reach us is 800-878-1660 or 813-336-6619.