Support

We're here to help

Whether you have a question or need assistance, our team is available to provide support and answer any questions you may have. At TelyRx, we're committed to offering you the best experience possible

Availability

Hours of operation

Our Customer Experience team is available at these times (EST).

Monday — Friday 8:00 AM — 10:00 PM
Saturday 8:00 AM — 10:00 PM
Sunday 8:00 AM — 10:00 PM

Reach out any time. If it's outside these hours, we'll get back to you as soon as we're back online. For medical emergencies, contact your local emergency services — telehealth isn't a substitute for emergency care.

Fulfillment

Our locations

Two pharmacy fulfillment centers, shipping across the country.

Clearwater, FL

24761 US Hwy 19 N, Suite 630
Clearwater, FL 33763

Headquarters

Dallas, TX

8113 Ridgepoint Dr, Suite 214
Irving, TX 75063

Fulfillment

Contact

How to reach us

Contact form

Send us the details and a member of our support team gets back to you — usually the same day.

Best for order-specific questions

Call us

Prefer to talk? Reach our team during business hours or request a call back.

Why you're in good hands

Support backed by real people

<1 hr

Typical first-reply time

7 days

Support every week

1M+

Prescriptions filled

98%

of US population served

Fully Licensed Pharmacies Secure Checkout LegitScript Certified